Conceptual frameworks for demand planning

Simplified forecasting models for implementation

Industry-based data mining techniques

Analysis of time series and causal factors

KPIs, risk-based forecasts, etc.

Supplier economics

Sourcing best practices

Make versus buy decisions

Competitive selection

Supplier relationship management

Definition of Quality

Concepts –Quality Management

Cost of Quality Failure

Definition of TQM

TQM tools and techniques – Planning phase of TQM

Service quality – Features- customers delight

Continuous process improvement

Standards – Quality audit –supplier rating systems – Balanced score card

Benchmarking – Type, Process – QFD – Taguchi’s Loss Function – Total Productive Maintenance- Quality systems – ISO 900 – QMS – Management responsibility – Environmental management systems 14001 –Quality awards – Deming price European and Indian quality awards.

Meaning and objectives

importance in global economy

Characteristics of global supply chains

Global Supply Chain Integration

Supply Chain Security

International Sourcing

Role of Government in controlling international trade and its impact on Logistics and Supply Chain.

International Insurance – Cargo movements – water damage – Theft – Privacy – pilferage – Other risk – perils with air shipments – Risk Retention – Risk Transfer – Marine Cargo Insurance – Coverage A,B,C classes – Elements of air freight Policy – Commercial Credit Insurance – Size of Vessels, Tonnage, Types of vessels- Container, Combination ships – Non vessel operating carriers

International Air transportation – Types of aircrafts – Air cargo Regulations – Truck and Rail Transportation – Inter model – pipe lines – Packaging objectives – TCL,LCC – Refrigerator – goods – customs duty – Non Traffic barriers – customs cleaning process – International logistics Infrastructure

International Marketing

Exports Finance, Banking, Pricing Costing & Exchange Regulations

Exports Procedures and Documentations.

IMPORT MANAGEMENT: Imports procedures & documentations, Customs Clearance & Freight Forwarding. Definition: Need for Imports. Definition and meaning of Imports. How to read Import Export Policy and Procedures? Procedures for Imports: Import finance. Opening of Import Letter of credit. External commercial Borrowings. Buyers Credit / Trade Credit. Direct Imports. Retirement of Import documents under an LC or otherwise on collection. FEMA provision regarding Imports. Customs duties. Customs clearance of export goods. Project Imports. Role of Customs and regulations regarding

Foreign Trade Policy Government Rules & Regulations

Foreign Trade Logistics & Cargo Insurance